{"id":526,"date":"2017-12-28T12:40:13","date_gmt":"2017-12-28T12:40:13","guid":{"rendered":"https:\/\/www.senrug.co.uk\/blog\/?p=526"},"modified":"2020-08-03T15:14:36","modified_gmt":"2020-08-03T14:14:36","slug":"northern-ticket-machine","status":"publish","type":"post","link":"https:\/\/www.senrug.co.uk\/blog\/index.php\/2017\/12\/28\/northern-ticket-machine\/","title":{"rendered":"Northern Ticket Machine"},"content":{"rendered":"<p>A SENRUG Member has pointed out Northern\u2019s Ticket Machine at Morpeth still offers as a default the peak hour return fare to Newcastle, even when a customer is entitled to an off-peak fare (after 09:30 or at any time on weekends), thereby routinely overcharging customers \u00a31.10 per passenger journey. Following complaints from SENRUG members, we first raised this with Northern back in December 2016. For it not to be fixed over a year later is not acceptable. If a passenger is caught attempting to underpay the full fare for their journey they will be subject to a penalty fare \u2013 and rightly so. But if Northern are caught overcharging customers, what consequences do they face? None whatsoever. Time for the ORR or Transport Focus to step in with a penalty fare regime of their own \u2013 against operators.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A SENRUG Member has pointed out Northern\u2019s Ticket Machine at Morpeth still offers as a default the peak hour return&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-526","post","type-post","status-publish","format-standard","hentry","category-chairmans-blog"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.senrug.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/posts\/526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.senrug.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.senrug.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.senrug.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.senrug.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=526"}],"version-history":[{"count":1,"href":"https:\/\/www.senrug.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/posts\/526\/revisions"}],"predecessor-version":[{"id":527,"href":"https:\/\/www.senrug.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/posts\/526\/revisions\/527"}],"wp:attachment":[{"href":"https:\/\/www.senrug.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=526"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.senrug.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=526"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.senrug.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}